Formal E-mail Etiquettes

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Dos
  • Write a clear subject line. It should be neither too short or too long. It should convey the essence of the e-mail as clearly as possible.
  • Write proper salutation like Dr., Prof. etc. even to the person, who may be your friend.
  • KISS – Keep it short and simple. Remember, the e-mail is to express your thoughts and not to impress the reader.
  • Don’t use slangs / informal stuff.
  • Make sure there are no typing errors or grammatical errors in your e-mail.
  • Make sure you add your signature at the end of the mail.
  • Use BCC judiciously
Don'ts
  • Don’t press “reply to all” if not necessary.
  • Don’t mention all mail ids in “to” box. If it is a mass mail, mention them in BCC
  • Don’t send too many e-mails or use PS too often.
  • Don’t write too long an e-mail, if not required. Brevity is the soul of wisdom. Generally, the person shouldn’t have to scroll-down your mail.
  • Do not use the exclamatory sign too much or too often.
  • Avoid trying to satirical or funny.
  • Do not share confidential material by e-mail. Share it in person, if possible.
References

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